Wednesday, March 31, 2010

Document Writer

ELMS Advantage has delivered an interim release (March 30) with the primary objective of supporting the upcoming Customer Portal.   Consequently, completed functionality, waiting for release was deployed during the interim updates.

ELMS users can now take advantage of the Document Writer to create both letter templates and Contracts.  Users can create and update their own contract agreements.  The contract tab on the job folder will support the selection from multiple contracts.  The Document Writer replaces the Letter Templates in the Administration section.  All User's Guides will be updated as part of the normal April release.

Users will also start to notice supporting pages for the Customer Portal.   Communicating effectively with your customers will increase customer satisfaction and result in better referrals, testimonials, and more customers.

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