Building A Customer Portal - (part 3) Integrating with ELMS

The primary goal of ELMS Advantage Online is to provide a fully integrated software tool that supports all facets of the remodeling business.  One single integrated online solution available anytime, and anywhere.

There are many software tools that meet one or some of the different needs of the remodeling business process.  There is no one tool that meets them all while being affordable for small, medium, and large firms.  Remodeling firms struggle with integration, multiple vendors, ease of use, and the cost of implementation.   ELMS looks to solve this problem.

Customer Portal is a website built for customers, but it is the remodeling firm that will realize all the advantages.    Communication between project staff, customers, and suppliers will become more effective.  The number of project delays will be reduced.  Problems stemming from change orders or selection tasks will be less and the ultimate result will be a satisfied customer.  Satisfied customers mean more referrals, more testimonials, and more sales.

Remodeling companies will not require additional tools or software to administer their projects and/or customers in Customer Portal.   All the information needed for Customer Portal already exists in ELMS Advantage Online.  You can use the same tool that you currently use to manage your sales leads, manage your jobs, and create estimates.

An integrated solution will be most beneficial to the remodeling company.   Implementing Customer Portal happens with minimal effort and minimal cost.  Small updates to existing ELMS Advantage screens allow users to quickly adopt Customer Portal into their existing business processes.  Remodeling companies will continue to save administration time because users are not switching between multiple applications or inputting the same data in multiple places.  This is time better spent selling or supporting production.