Warranties for Customers, Remodelers, and ELMS

Reputable remodelers provide warranties for their work and warranties are primarily designed to protect your customers.  Warranties can also benefit your remodeling company:

1. Your warranty policy can be used as a sales tool to differentiate yourself from the competition


2. Warranties make for satisfied customers which lead to more referrals


3. Warranties give you another reason to contact your customers after the project is complete.  What is the impact of contact your customers before their warranty period expires and asking them - "How is everything?"

ELMS Advantage Online has just added warranty tracking to its core functionality.  You can now track your claims with rest or your project information in the ELMS Project Folder.   You have a single central place for all job information and a single integrated system for managing it all.

Warranty claims may come in a year or more after project completion.  ELMS saves you time because this job and all its information is at your fingertips in the same system you use every day.   Quickly find the project in ELMS.   View the project history and who worked on the job.   Enter the claim information as part of this project.  Now might also be a good time to talk to the customer about that Outside living Space or Deck they wanted, but did not do the first time around.