Friday, September 24, 2010

ELMS Advantage Online - September 2010 Release

The following items have been updated in the September 2010 Release of ELMS Advantage Online

Support for Microsoft .Net Framework 4.0
Report Viewer update to support export to MS Word
Task database entry has dropdown selection of task sub-category
Task database/Cost Book supports easy cost update fields
Note field added to prospect information
Up to 40 task categories supported.
Added support for Google Chrome and Safari browsers
Calendar week, day, month increments corrected
User profile include timezone setting
Calendar support additional timeziones
Warranty Tracking & Reporting
Markup and Margin Tool
Estimate Level Markups

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Monday, September 13, 2010

Should I Pack my Swimsuit?

It's Monday morning, early,...... really early.  I follow my ritual and stop by the local Coffee shop next to the office.  I order the same thing  everyday, medium coffee.   I really look forward to the morning chit-chat and foolishness among the patrons.  Everyone seems to be in a good mood.   Mondays in Columbus, Ohio are much more enjoyable after a Buckeye win.    Mornings at the Coffee shop is where I get a chance to organize my day.  Today is busy, ELMS is preparing to pack the truck and head to Baltimore to the Remodeling Show.

This is a special Monday.  Not because the Buckeyes won or we are going to Baltimore, but the ELMS Advantage Online project is officially one year old today.  There is no way possible that I could ever imagine where ELMS Advantage would be after 1 year.  There is also no way I could ever imagine all the friends, partners, and supporters we have found on the way.  I have never worked so hard or had so much fun that I have had during the last year.  There have been many late nights and all-nighters,   working-weekends, and no vacations.



Thank you to everyone who is working on and/or supporting ELMS.  It is truly a labor of love.   I look forward to another year of surprises and meeting new people.  I also look forward to starting the year off right - I am going on Vacation!- I 'm going to Baltimore!

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Monday, September 6, 2010

Warranties for Customers, Remodelers, and ELMS

Reputable remodelers provide warranties for their work and warranties are primarily designed to protect your customers.  Warranties can also benefit your remodeling company:

  1. Your warranty policy can be used as a sales tool to differentiate yourself from the competition

  2. Warranties make for satisfied customers which lead to more referrals

  3. Warranties give you another reason to contact your customers after the project is complete.  What is the impact of contact your customers before their warranty period expires and asking them - "How is everything?"

ELMS Advantage Online has just added warranty tracking to its core functionality.  You can now track your claims with rest or your project information in the ELMS Project Folder.   You have a single central place for all job information and a single integrated system for managing it all.

Warranty claims may come in a year or more after project completion.  ELMS saves you time because this job and all its information is at your fingertips in the same system you use every day.   Quickly find the project in ELMS.   View the project history and who worked on the job.   Enter the claim information as part of this project.  Now might also be a good time to talk to the customer about that Outside living Space or Deck they wanted, but did not do the first time around.

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